In our leadership development work with organizations worldwide, we have discovered four fundamental areas that all great companies focus on to achieve success. We have distilled that information down to the following formula:

(Talent + Culture + Extreme Customer Focus) x Discipline Execution = Business Excellence

To be sure, these are not the only four elements that demand your focus. You must have a quality product, strong financial controls, and effective processes and procedures. Yet, nothing else matters if you are not superb at acquiring top talent, creating an engaging culture, fostering strong customer relationships, and executing with discipline.

Learning Objectives:

• Understand how your organization can attract, grow, and retain top talent
• Learn how to build high-performance teams
• Look at why culture is vital to your organization
• Examine the essential elements for developing a winning culture
• Learn how to deeply understand why your customers do business with you
• Understand how you can create a high accountability culture
• Determine specific action steps you will take to apply the lessons from this course

Expected Learning Outcome:

A solid understanding of the fundamental building blocks of organizational success and a specific set of tools that will ensure that you effectively execute them.

Do you want to become a more effective leader who can inspire, empower, and develop your team? Are you seeking to learn how to build trust as a key success factor in your workplace and beyond? If yes, then this workshop is for you!

The class is designed to help you and your team build trust as a key factor for success in the workplace and beyond.

In this workshop, you will learn how to:

• Define trust and its value in the workplace.
• Assess your level of trustworthiness and trust in others using validated tools.
• Identify the four factors of trust – credibility, reliability, intimacy, and self-orientation.
• Learn and practice strategies to enhance your credibility, reliability, intimacy, and self-orientation.
• Explore various trust models and frameworks.
• Learn how to apply the trust models and tools to different situations and contexts.
• Understand how to use trust tools, such as feedback, delegation, empowerment, and recognition.
• Recognize the common trust challenges and how to overcome them
• Learn how to deal with trust breaches, mistrust, and distrust in yourself and others.
• Understand how to build trust across diverse and remote teams effectively.
• Learn the best practices for ethical, professional, and sustainable trust-building.
• Develop a personal action plan to implement trust as a strategy in your daily work and life.

This workshop offers interactive learning experience that includes lectures, discussions, case studies, role plays, simulations, exercises, games, assessments, feedback sessions, and action plans. You will also receive a workbook. A certificate of completion. And follow-up support from our facilitators.

Who Should Attend?

This workshop is suitable for managers, team leaders, senior management, and entrepreneurs who want to become more effective and inspiring.

Investing in Developing Leadership Capability is a great competitive choice.

Why not…?

In a study by Hay Group (2011), it was found that leaders of the future will need to be competent conceptual and strategic thinkers. They must be honest and have integrity to lead diverse teams to achieve common goals consistently.

In this workshop, participants will learn what it takes to lead effectively and achieve superior results. Rather than focusing on defining leadership and leadership theories, the class will dwell on the nature of leadership and the behaviours for achieving effective leadership.

Workshop Objectives and Outcomes

In line with the GLOBE’s definition of leadership, the DLC Workshop will help participants to:

• Gain an understanding of the key behaviours for effective leadership.

• Adopt more successful behaviours in performing day-to-day tasks such as handling change, influencing people, managing conflicts, and effectively leading meetings.

• Understand the four characteristics of admired leaders, take a personal audit to assess where you are at on each characteristic, and create a development plan.

• Understand the key drivers of commitment, and gain insight into who you are, and what you do.

• Discover the alignment between who you are, what you care about, and why you do what they do.

• Exercise leadership across different cultures and diversities.

At the end of the Program, participants will have discovered what it takes to become an effective visionary leader.

In the dynamic landscape of corporate Nigeria, where the pursuit of excellence is paramount, the ability to cultivate and lead high-performance teams stands as a strategic imperative for organizational success. As a forward-thinking leader, you need to propel your team to exceptional results? Doing so demands on you mastery of the art of effective communication, dynamic coaching, inspirational leadership, conflict resolution, and overall leadership development?

This workshop is meticulously crafted to empower participants with the indispensable skills required to not only build but lead teams that consistently deliver exceptional outcomes. In the realm of human capital development, where every resource is an investment in organizational excellence, this program is your gateway to unlocking the full potential of your team.

Join us on a journey where we delve into the intricacies of high-performance team dynamics, exploring the nuances of effective communication, coaching methodologies, motivational strategies, and conflict resolution techniques.

Here are samples of what we’ll cover:

Team Performance Equation:

• Setting SMART goals and aligning with your organization’s vision and mission.
• Communicating key objectives effectively using the STAR model.
• Understanding the impact of coaching and the application of the GROW model to enhance team performance.
• Giving and receiving constructive feedback using the SBI model.

Leading Teams:

• Creating a healthy team environment by fostering trust, respect, and psychological safety.
• Exploring team vulnerability and how to overcome the fear of failure.
• Delegating tasks and responsibilities according to the strengths and preferences of team members.
• Motivating team members using the intrinsic and extrinsic factors of motivation.

Effectiveness of Teams:

• Overcoming team dysfunctions by addressing the five behaviours of a cohesive team – trust, conflict, commitment, accountability, and result.

• Embracing diversity and cultural differences by applying the four dimensions of cultural intelligence – drive, knowledge, strategy, and action.

• Managing team conflicts and applying appropriate conflict resolution style.
• Celebrating team achievements and recognizing individual contributions.

This workshop is designed to help you and your team achieve your goals, improve your communication, enhance your motivation, resolve your conflicts, and develop your leadership skills.

This workshop is usually a three-day interactive learning experience that includes lectures, discussions, case studies, role plays, simulations, exercises, assessments, feedback sessions, and action plans. At the end of the workshop, you will walk away with a workbook, a certificate of completion, and follow-up support from our facilitators.

Who Should Attend:

This workshop is suitable for anyone who wants to build and lead a high-performance team in any industry or sector. Whether you are a new or experienced leader,  gain new insights, skills, tools, techniques, and best practices that will help you become a more effective leader from this workshop.

Don’t miss this opportunity to take your team to the next level of high performance!

Are you on a quest to elevate your leadership to new heights, inspiring and empowering your team to unprecedented levels of success? Perhaps you want to master the art of coaching, unlocking the full potential of your subordinates to drive high performance?

If your answer is a resounding yes, then this transformative workshop is tailor-made for you!

In the dynamic landscape of leadership, where the ability to inspire and develop employees is the hallmark of excellence, “Strategic Leadership and Coaching Excellence” emerges as your gateway to becoming a more effective and influential leader. This workshop is built to specifically provide you with the essential skills, powerful tools, and hands-on experiences needed to coach your subordinates effectively, maximizing their potential and fostering a culture of high performance.

During this workshop, you’ll learn how to:

1. 1. 1. Define coaching and its benefits for leaders and employees.

      2. Identify the differences between coaching, mentoring, training, and managing.

      3. Understand the roles and responsibilities of a coach.

      4. Practice core coaching skills: active listening, powerful questioning, feedback, and goal-setting.

      5. Explore the GROW coaching model and framework.

      6. Learn how to apply GROW coaching model and tools to different situations and contexts.

      7. Understand how to use coachingxoew competencies and tools, such as assessments, worksheets, journals, and action plans.

      8. Recognize the common coaching challenges and how to overcome them.

      9. Learn how to deal with difficult emotions, resistance, and conflict in coaching.

      10. Understand how to coach diverse and remote teams effectively.

      11. Learn the best practices for ethical, professional, and sustainable coaching.

      12. Develop a personal action plan to implement coaching in your daily work and life.

In this interactive workshop, you will find experiential learning that includes lectures, discussions, case studies, role plays, simulations, exercises, assessments, feedback sessions, and action plans.

At the end, you will receive a workbook, a certificate of completion, and follow-up support from our facilitators.

Who Should Attend:

This workshop is suitable for middle and senior management leaders including project managers who wants to become a more effective in inspiring, empowering, and developing their employees and subordinates to maximize potential and accomplish high-performance results. workshop

Are you looking to become a more resilient leader who can handle challenges, change, and uncertainty with competence and confidence? Do you want to learn how to cultivate emotional intelligence and adaptability in yourself and your team members?

If yes, this workshop is for you!

The Agile and Resilient Leadership – Cultivating Emotional Intelligence and Adaptability is designed to leaders who want to develop the skills and mindset to cope with challenges, change, and uncertainty in the workplace and beyond.

In this Workshop, you will learn how to:

1. 1. 1. Identify your strengths and development areas to improve your resilience and emotional intelligence.
      2. Learn and practice strategies to enhance self-awareness, self-regulation, motivation, empathy, and social skills
      3. Understand the concept of adaptability and how it relates to resilience
      4. Recognize the signs of stress, burnout, and resistance to change in yourself and others
      5. Learn and practice strategies to cope with stress, prevent burnout, and overcome resistance to change
      6. Explore the benefits of adopting a growth mindset, a learning orientation, and a positive attitude
      7. Review the key concepts and skills of resilience, emotional intelligence, and adaptability
      8. Explore the characteristics and behaviours of resilient leaders
      9. Learn and practice strategies to foster resilience, emotional intelligence, and adaptability in your team members
      10. Apply resilient leadership skills to real-life scenarios and challenges

This workshop is a 3-day interactive learning experience that includes lectures, discussions, case studies, role plays, simulations, exercises, games, assessments, feedback sessions, and action plans. But, we can customize it to suit your preferences. At the end participants  will receive workbooks, a certificates of participation, and follow-up support from our facilitators where necessary.

Who Should Attend?

The Agile and Resilient Leadership – Cultivating Emotional Intelligence and Adaptability workshop is suitable for anyone who wants to become a more resilient leader who can handle challenges, change, or uncertainty with confidence and competence. Whether you are a middle manager, manager, or senior executive in a private or public sector organization; you will benefit from this workshop by gaining new insights, skills, tools, techniques, and best practices that will help you become a more effective leader.

Don’t miss this opportunity to boost your resilience. Contact us to enroll or for further details

Do you want to become a  leader who can effectively connect, influence, and collaborate with internal and external stakeholders? Is networking and building trust-based relationships a strategy you want to accelerate your performance and growth? If yes, then this workshop is for you!

This workshop is designed to equip participants with the skills and mindset to cultivate trust-based relationships with your internal and external stakeholders.

Throughout the class, you will learn how to:

1. 1. 1. Define networking and its benefits for leaders and organizations.
      2. Assess your level of networking skills and confidence.
      3. Identify the different types of networks: operational, personal, and strategic.
      4. Learn and practice strategies to expand and diversify your network.
      5. Explore various networking models and frameworks.
      6. Learn how to apply the networking models and tools to different situations and contexts.
      7. Understand how to use networking tools, such as social media, events, referrals, and follow-ups.
      8. Recognize the common networking challenges and how to overcome them.
      9. Learn how to deal with networking anxiety, rejection, and awkwardness.
      10. Understand how to network across diverse and remote teams effectively.
      11. Learn the best practices for ethical, professional, and sustainable networking.
      12. Develop a personal action plan to implement networking as a strategy in your daily work and life.

This is interactive workshop incorporates training, discussion, case studies, breakouts, and feedback sessions. Nevertheless, we can customize the entire workshop to suite your corporate learning objectives.

At the end participants  will receive workbooks, a certificates of participation, and follow-up support from our facilitators where necessary.

Who Should Attend?

The workshop is suitable for individuals performing managerial or leadership roles, who want to become more effective in developing connections, influencing skills, and collaborating with internal and external stakeholders. 

Do you want to become an extraordinary leader, who delights their customers and surpassing their expectations? Are you aspiring to cultivate customer focus as a pivotal factor for success in your business and organization?

If your answer is a resounding yes, then this transformative workshop is your gateway to unparalleled customer-centric leadership!

In the realm of leadership excellence, where customer satisfaction is the ultimate measure of success, “Extreme Customer Focus” is meticulously designed for leaders like you. This workshop is tailored to empower both corporate executives, entrepreneurs, and their teams with the skills and mindset required to deliver an exceptional customer service experience that goes beyond expectations.

Join us in this immersive journey where we delve into the strategic importance of customer focus and explore how it can be ingrained into the very fabric of your business. Whether you’re steering a startup or leading a corporate team, this workshop is your catalyst for developing a customer-centric culture that breeds loyalty, advocacy, and sustained success.

In this workshop, you will learn how to:

1. 1. 1. Identify the different types of customers, their needs, expectations, and preferences.
      2. Learn and practice strategies to understand your customers better, such as empathy mapping, persona creation, and customer journey mapping
      3. Explore the relevance and application of SERVQUAL customer focus model and framework.
      4. Understand how to use customer-focus tools, such as surveys, feedback forms, testimonials, and reviews.
      5. Recognize the common customer focus challenges and how to manage them.
      6. Learn how to manage  difficult customers, complaints, and negative feedback.
      7. Understand how to effectively deliver customer focus across diverse and remote teams.
      8. Learn the best practices for ethical, professional, and sustainable customer service.
      9. Develop a personal action plan to implement customer focus as a strategy in your daily work and life.

This 3-day interactive workshop offers experiential learning that includes lectures, discussions, case studies, exercises, and assessments. At the end, you will receive a workbook, a certificate of participation, and follow-up support from our facilitators (if necessary).

Who Should Attend

Whether you are a frontline officer, middle manager, manager, or senior management executive in a private or public sector organization, this workshop will help you develop new insights, skills, tools, techniques, and best practices to delight and exceed your customers’ expectations.

Are you or your team grappling with the challenges of communication—struggling to convey messages with confidence and conviction? Do you aspire to master the intricate art of effective communication across diverse situations and contexts? 

In the ever-changing world of  leadership and professional development, “The Art of Effective Communication” is the cornerstone of success. This workshop is built to equip your with the skills  and mindset to communicate persuasively, confidently, and with vivid clarity in various professional situations and contexts.

Join us in this transformative journey where we unravel the secrets of impactful communication, exploring the nuances of verbal and non-verbal cues, effective messaging, and strategies for fostering understanding and engagement. Whether you are an aspiring leader or a seasoned professional, this workshop is your catalyst for enhancing communication skills that transcend boundaries and propel you towards leadership excellence.

Be prepared to unlock the keys to influence, confidence, and clarity in your communication style, learning from real-world examples and engaging exercises. “The Art of Effective Communication – Mastering Influence, Confidence, and Clarity” is not just a workshop; it’s a commitment to reshaping your communication narrative and positioning yourself or your team as a compelling force in any professional setting.

Throughout this workshop, you will learn how to:

1. 1. 1. Learn and practice strategies to improve your communication skills, such as active listening, paraphrasing, summarizing, and clarifying
      2. Understand how to use communication tools, such as presentations, reports, emails, and charts.
      3. Recognize the common communication challenges and how to overcome them.
      4. Learn how to deal with communication barriers, noise, filters, and biases.
      5. Learn the types of communication styles and how to use them.
      6. Learn how to handle difficult conversations with teams and others.
      7. Understand how to communicate effectively across diverse and remote teams.
      8. Learn the best practices for ethical, professional, and respectful communication.
      9. Develop a personal action plan to implement communication as a strategy in your daily work and life.

At the end of the workshop, participants will receive workbooks, certificates of completion, and follow-up support calls where applicable.

Who Should Attend?

The “The Art of Effective Communication – Mastering Influence, Confidence, and Clarity” workshop is suitable for frontline officers, middle managers, managers, and senior management executives in private or public sector organizations. They will gain the skills, insights, and techniques to communicate, confidently, and convincingly, and master the art of effective communication.

Do you want to achieve more in life and business? Are you seeking to constantly overcome the challenges and obstacles that hold you from reaching full potential? And, if you want to develop the mindset to create value, make a positive impact, and live a fulfilling life, this class is for you!

Whether you are an aspiring entrepreneur, a seasoned professional, or anyone seeking to elevate their life, business, or career, “The Success Factor” is your compass to charting a course towards extraordinary achievement.

Unravel the common obstacles and limiting beliefs that impede goal attainment and discover strategies to navigate through them. This workshop is not just about setting goals; it’s about discovering your purpose, passion, and values, aligning them seamlessly with your vision and goals for a truly purpose-driven life. You will also learn the skills to plan, prioritize, create value, be more productive, achieve greater goals, and make more impact.

In this workshop, you will discover the common obstacles and limiting beliefs that prevent people from reaching their goals and how to navigate them. You will also discover your purpose, passion, values, and how to align them with your vision and goals.

This workshop ad seminar will help you to:

1. 1. 1. Identify your most deeply held personal core values.
      2. Develop your unique definition of success.
      3. Know your purpose and connect it with key business goals.
      4. Understand and apply skills that reduce your stress and anxiety.
      5. Increase your self-awareness and emotional intelligence.
      6. Build confidence in your ability to navigate change.
      7. Create a road map for how you will improve both personally and professionally.

This workshop is based on best practices in success development. It is facilitated by experienced and certified trainers who have worked with successful people from various industries and sectors across many cities of the world. It is also highly interactive and engaging, with a mix of lectures, discussions, case studies, exercises, and self-reflection activities.

By the end of this workshop, you will have a personal success plan for continuous learning and improvement as a leader, entrepreneur, professional, or individual. You will also have access to pre-workshop assignments, post-workshop follow-up sessions, and online support resources to help implement your learning.

Who Should Attend:

This is a 3-day workshop/seminar designed for entrepreneurs, professionals, parents, senior executives in private and public sector organizations, and individuals who want to maximize their potential, create peak performances, and reach the next levels of their lives, businesses, and careers.

Don’t miss this opportunity to invest in yourself and your future as a successful person.