Leadership
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Trust Operating System™: How Organizational Trust Drives Execution
- June 30, 2026
- Posted by: Nkem Mpamah
- Category: Organizational Trust
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Reading Time: 5 minutesOrganizational trust is not merely a cultural concept. It is an operational force that determines how effectively work moves through an organization. It shapes how decisions are made, how leaders align, how accountability functions, and whether people act with confidence.
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Trust Is Not a Feeling. It’s How Work Moves
- April 22, 2026
- Posted by: Nkem Mpamah
- Category: Organizational Trust
Reading Time: 4 minutesWhen trust is weak, everything becomes heavier than it should be. More meetings get scheduled, not because there is more to discuss, but because people are unsure what will happen if they act alone.
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Unlocking Growth: How Building Trust Drives Influence and Business Success
- December 5, 2025
- Posted by: Nkem Mpamah
- Category: Organizational Trust
Reading Time: 4 minutesYou can’t influence people without their trust. In this edition, I share my thoughts on how trust leads to influence, which then develops into credibility. This ongoing cycle plays a key role in your growth and authority as a leader.
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The Lagos Law Firm Lesson: Why Clients Buy Safety, Not Services
- November 26, 2025
- Posted by: Nkem Mpamah
- Category: Workplace Behaviour
Reading Time: 3 minutesSome years ago in Lagos, I heard something that changed my perspective on the professional services industry. This article will give you insights into why clients choose emotional safety over technical skills and how Client Trust Building drives retention and loyalty in professional services businesses.
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Building Trust in Business: Why Marketing Attracts Attention but Trust Builds Retention
- November 19, 2025
- Posted by: Nkem Mpamah
- Categories: Execution, Workplace Behaviour
Reading Time: 4 minutesIn today’s noisy marketplace, attention has become a currency. Businesses invest heavily to be visible through ads, influencers, funnels, and social media campaigns. Yet, despite all that noise, retention remains the real profit zone.
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Why Trust in Business Is the New Currency of Growth
- November 11, 2025
- Posted by: Nkem Mpamah
- Category: Organizational Trust
Reading Time: 4 minutesEvery economy runs on its own currency. In Nigeria, it’s the Naira; in the U.S., the Dollar; in Dubai, the Dirham; and in India, the Rupee. But beneath these visible exchanges flows another currency that determines whether deals close or collapse: trust in business.
